Privacy Policy

1. Introduction
SYTS CONSULTING LTDA, a limited liability company registered in Brazil under company number 55.070.057/0001-59, with headquarters located at Avenida República Argentina, 210, Água Verde, Curitiba – PR, ZIP Code 80240-210, provides combined office and administrative support services.

We are committed to protecting the privacy and personal data of our clients, users, partners, and website visitors, in accordance with applicable data protection laws and regulations, including the Brazilian General Data Protection Law (LGPD), the European General Data Protection Regulation (GDPR), and other relevant frameworks.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with us online or offline.

2. Personal Data We Collect
Depending on your interaction with us, we may collect the following categories of personal data:

Identification data: full name, national identification numbers (e.g., CPF/CNPJ for Brazilian users), address, phone number, and email address;
Professional or business information: job title, company name, and business contact details;
Information provided through electronic forms, proposals, or direct communication;
Browsing data: IP address, device information, browser type, pages visited, and other analytics through cookies or similar technologies.

3. Purpose of Data Processing
We process personal data for the following purposes:

To provide and manage contracted services;
To communicate with clients, users, and partners;
To prepare proposals, agreements, and manage relationships;
To comply with legal or regulatory obligations;
To send informational, promotional, or institutional content (with your consent where required);
To improve and personalize your experience across our digital platforms.

4. Legal Bases for Processing
Our processing of personal data is based on one or more of the following legal grounds:

The performance of a contract or pre-contractual procedures;
Compliance with legal or regulatory obligations;
Legitimate interests, provided such interests are not overridden by your rights and freedoms;
Your explicit consent, when required.

5. Data Sharing and Disclosure
We may share your personal data only under the following circumstances:

With service providers and strategic partners who support our operations under strict confidentiality and data protection agreements;
When required by law, regulation, legal process, or government request;
With your prior consent;
In the context of a merger, acquisition, or sale of assets, with appropriate safeguards.

6. International Data Transfers
If your personal data is transferred to and processed in countries outside your jurisdiction (including Brazil or other countries not recognized as providing an adequate level of protection), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful transfer mechanisms.

7. Data Security and Retention
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel who are bound by confidentiality obligations.

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

8. Your Rights
Depending on applicable laws in your country or region, you may have the right to:

Access your personal data;
Request the correction or update of inaccurate or incomplete data;
Request the deletion, anonymization, or restriction of your data;
Object to the processing of your data;
Withdraw consent at any time (without affecting prior processing);
Request data portability;
File a complaint with a relevant data protection authority.

9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze performance, and personalize content. You can adjust your browser settings to manage or reject cookies, although some site features may not function properly as a result.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review it regularly. The date of the last update will always be indicated at the top of the document.

11. Contact and Data Protection Officer
If you have any questions, concerns, or wish to exercise your data protection rights, please contact our Data Protection Officer (DPO):

Nelson Hiroshi Saito
Email: syts@syts.com.br